Contact Richmond Hill Hood Cleaning
Richmond Hill Hood Cleaning is a commercial kitchen exhaust cleaning service you reach at one number, 289-796-1166, or through the quote form below. A phone call books the free walk-through while you are still on the line. The written quote follows within 24 hours of that visit. The form goes to the same schedule and the same crew, so a wok kitchen on Highway 7 and a bar near Hillcrest Mall get the same answer either way. Visits run overnight or between services across Richmond Hill, Oak Ridges and Thornhill east of Yonge.
What to have ready when you call
Five answers are enough to end the call with a price range and a date.
What cooks under the hood. Name every appliance: wok burners, a charcoal kebab grill, a fryer bank, a charbroiler, a tandoor or a wood-fired oven. Each one loads the system differently and can change how often it needs cleaning.
How many canopies, and roughly how long. A single-hood kitchen up to ten feet starts from $585 per visit. A multi-hood kitchen of two to four canopies starts from $995 per visit. Anything larger is quoted on site after the free walk-through. A rough length in feet is enough to begin.
When the kitchen goes dark. A bar that closes at 2 am, a franchise unit with a fixed head-office window and a seniors-residence kitchen that never fully closes are three different bookings. Tell us which one you are.
Who holds the roof key. The exhaust fan sits on the roof. In a plaza at Highway 7 or on Bayview Avenue, the tenant rarely holds the hatch key. Find out early who does.
Your paper trail. The date of your last certificate, if you have one, and any date already set by Richmond Hill Fire and Emergency Services, York Region Public Health, your insurer or a franchise office.
To match a problem to the right service before you call, start at the services page. To see what the fire inspector expects on file, read the NFPA 96 page.
How fast does Richmond Hill Hood Cleaning respond?
Richmond Hill Hood Cleaning sends a written quote within 24 hours, and a phone call is the shortest path to the walk-through that quote is based on.
- Phone. A call to 289-796-1166 gets you a price range, the next open night and a yes or no on scope, in one conversation.
- Form. A request lands on the same schedule as the calls and gets a written reply within 24 hours. Managers, landlords and franchise offices that want the request in writing tend to use it.
- Walk-through. Free, with no obligation to book. A duct run and a rooftop fan cannot be priced over the phone with any accuracy.
- Quote. One written page: scope, price and any item that needs your approval first.
- Insurance. Proof of WSIB coverage and liability insurance reaches you, and your landlord where a roof is involved, before the crew arrives.
The documentation standard behind every visit is on the about page. The neighbourhoods on the route are on the areas served page.
After-hours visits and roof keys in Richmond Hill
Almost every visit happens while the kitchen is closed, and almost every delay starts on the roof.
Overnight is the standard window. The crew arrives after your last cover and leaves before your morning prep cook unlocks the door. A dinner room in Richvale and a late bar near Hillcrest Mall both fit that window.
Between services is the other option. A hospital cafeteria, a seniors residence or a school kitchen that never goes fully dark books the gap between meals or a scheduled break.
The roof has to be open. The rooftop fan is part of a full-system clean, and a locked hatch ends the visit at the top of the duct. Before the night, confirm who holds the key, whether there is a lockbox code, whether a ladder is on site and whether the property manager wants notice. In winter, ask whether the hatch is clear of snow.
Shared roofs and shared ducts. A unit in a Highway 7 or Yonge Street plaza often shares a roof, and sometimes a duct, with the unit next door. Say so on the call. Shared ducts are covered on the kitchen exhaust cleaning page, and hinge kits and rooftop grease containment on the exhaust fan page.
Next step: call 289-796-1166 or send the form above with the five answers listed on this page.
Contacting Richmond Hill Hood Cleaning: frequently asked questions
Is it faster to call or send the form?
Calling is faster. A call to 289-796-1166 reaches someone who can check the crew schedule while you talk. The form suits a request written after close, or one a landlord or franchise office wants in writing.
Is there an office I can visit?
No. Richmond Hill Hood Cleaning works in customer kitchens and on customer roofs across Richmond Hill, Oak Ridges and Thornhill east of Yonge. Quotes, certificates and photographs arrive by email.
What does the walk-through cost?
Nothing, and there is no obligation to book. Published starting prices are from $585 per visit for a single hood up to ten feet and from $995 per visit for two to four canopies.
How far ahead should I book?
The next open night is offered on the first call. If you have a fixed inspection or renewal date, book as soon as you know it. A landlord who needs notice for roof access adds time.
Does someone need to stay on site overnight?
No. A person who can unlock the kitchen and the roof, or a lockbox code plus the property manager number, is enough. The signed certificate and the before-and-after photographs follow by email.